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Customer Journey Experience

February 19, 2026 12:00 PM - 1:00 PM (MST)

Description

The ECAA Lethbridge Chapter is hosting a Lunch & Learn training session focused on improving the Customer Journey Experience—an interactive, practical session designed specifically for businesses in the electrical and construction industry. 

This session will introduce how mapping and improving the external customer journey can help strengthen customer relationships, improve communication, and support long-term growth. 

This is an educational session, not a sales presentation. 

Session Details: 

📅 Thursday, February 19 ⏰ 12:00 – 1:00 PM 

💻 Virtual session 

🏢 Optional in-person viewing at Eecol’s boardroom (lunch provided for in-person attendees) 

Please arrive early, the training will start promptly at noon. You may attend virtually from anywhere or join fellow chapter members in person at Eecol if you prefer. Lunch will be provided by Eecol if you wish to join in person.

 We encourage members to attend and participate, as this session will also help shape future training opportunities for the Lethbridge chapter and beyond.

Time

Noon - 1 pm

Location

Virtually - Online or join us in person at Eecol

Virtually - Online or join us in person at Eecol

Pricing

There is no charge, but RSVP required.

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Contact Information

Electrical Contractors Association of Alberta
Name: Camille Austin
Phone: (587) 523-6397
Email: caustin@ecaa.ab.ca
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