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Customer Journey Experience NW Chapter

April 21, 2026 12:00 PM - 1:00 PM (MDT)

Description

The ECAA North West Chapter is hosting a Lunch & Learn training session focused on improving the Customer Journey Experience; an interactive, practical session designed specifically for businesses in the electrical and construction industry.

This session will introduce how mapping and improving the external customer journey can help strengthen customer relationships, improve communication, and support long-term growth. 

This is an educational session, not a sales presentation. 

Session Details: Tuesday April 21st ⏰ 12:00 PM - 1:00 PM 

💻 Virtual session & Optional in-person viewing at Wesco's boardroom (bring your lunch). 

Please arrive early, the training will start promptly at noon. You may attend virtually from anywhere or join fellow chapter members in person at Wesco. We encourage members to attend and participate, as this session will also help shape future training opportunities for the NW Chapter and beyond.

Time

Noon - 1 pm

Location

Virtually - Online or join us in person at Wesco

Virtually - Online or join us in person at Wesco

Pricing

There is no charge, but RSVP required.

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Contact Information

Electrical Contractors Association of Alberta
Name: Camille Austin
Phone: (587) 523-6397
Email: caustin@ecaa.ab.ca
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